Online Payment Debuts For Fall Parks And Rec Program Registration Beginning August 22, 2022

Registration available for free and paid classes at pros.hnl.info beginning Aug. 22

O‘AHU -- A diverse catalog of programs are available at your City parks and botanical gardens this fall, and for the first time you can conveniently register for all of these free or paid activities using your smartphone or computer!

The Honolulu Department of Parks and Recreation (DPR) and Department of Information Technology (DIT) are proud to announce the Parks and Recreation Online System (PROS) will begin accepting payments for paid activities as part of the fall program registration via the PROS website pros.hnl.info

The registration schedule for DPR activities in City parks is organized by the geographic park districts, with all times listed below in Hawai‘i Standard Time.

• District I (Hawaiʻi Kai to McCully)and District II (Makiki to ʻAiea)
• Online registration begins: Monday, Aug. 22 at 4 p.m.
• Walk-in accommodations: Monday, Aug. 22 from 4 p.m. -- 7 p.m. & Tuesday, Aug. 23 from 2 p.m. -- 5 p.m.

• District III (Waipahū to Waiʻanae), District IV (Waialua to Waimānalo), and District V (Pearl City, Mililani to Wahiawā)
• Online registration begins: Wednesday, Aug. 24 at 4 p.m.
• Walk-in accommodations: Wednesday, Aug. 24 from 4 p.m. -- 7 p.m. & Thursday, Aug. 25 from 2 p.m. -- 5 p.m.

Walk-in registration is offered to provide equitable opportunities for those without computer/internet access to register and enjoy DPR's fall program. Cash and check are accepted forms of payment for walk-in registration. For online payments, Visa and Mastercard credit/debit cards are currently the only accepted form of payment.

Registration for Honolulu Botanical Garden activities will be announced in mid-August via the Honolulu Botanical Gardens and DPR social media feeds (Instagram and Facebook). Registration for those activities is separate and at different times from the above timetable.

"We are so excited to provide our communities with more accessible ways of connecting with your City parks and the excellent programs offered there," said DPR Director Laura H. Thielen. "The progression of the PROS system since its launch at the onset of the pandemic has been a testament to the collaboration between DPR and DIT. We are very grateful for their support, and for the patience of the community as we carefully introduced this system into various aspects of DPR's programming."

First launched in summer 2020 as a reservation system for the Koko Head Shooting Complex, PROS quickly evolved to include registration for free park programming, including the 2020 and 2021 Summer Fun programs. In April 2021, the system began managing reservations for the Hanauma Bay Nature Preserve, accommodating online payment for non-local visitors that following winter.

"When we began researching the in-house developed PROS software, we envisioned a ‘one-stop-shop' kind of service for all of your park needs, such as registration and permitting," said DIT Director Mark Wong. "The pandemic refocused our efforts on managing access to popular park facilities and programs at a time when crowd size was a significant concern. Now we are thrilled this software can continue to streamline operations and public interaction with the City, and are looking forward to next summer when we plan to offer Summer Fun registration primarily online."

If you haven't already done so, we encourage you to set-up your hnl.info account prior to the opening of registration in order to facilitate a smooth experience. Demand when registration opens will likely be high. You can set-up an hnl.info account by clicking here. In addition, the "Frequently Asked Questions" section on the top, right corner of the PROS website offers tutorial videos on how to create an account, how to register for the classes, and how to reset your password.

DPR's fall 2022 program features a wide variety of free and paid activities, all of which primarily begin the week following Labor Day Weekend. They include, but are not limited to:

If you need an auxiliary aid/service, other accommodations due to a disability, or an interpreter for a language other than English in reference to this announcement, please contact the Honolulu Department of Parks and Recreation at (808) 768-3003 on weekdays from 7:45 a.m. until 4:30 p.m. or email parks@honolulu.gov

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