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• Hawaii's Public Libraries Seek Patrons' Feedback - Take Customer Satisfaction Survey June 17 to July 31

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Hawaii's Public Libraries Seek Patrons' Feedback - Take Customer Satisfaction Survey June 17 to July 31

The Hawaii State Public Library System (HSPLS) wants your opinions! The 2013 HSPLS Customer Satisfaction Survey will be conducted to obtain feedback from library users about our collections and services from June 17 through July 31.

This survey will help us identify areas where we can improve our services and better meet the needs of our communities. The customer satisfaction survey will also gather responses concerning our online databases, e-Learning resources, eBooks/eAudio/eMusic collection, and Internet scheduling self-service system, which we need for our annual Federal Library Services and Technology Act (LSTA) report.

"Your feedback is very important to us," said State Librarian Richard Burns. "The survey takes just a few minutes to complete and will be available online at www.librarieshawaii.org and in paper version at all 50 libraries statewide."

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The mission of the Hawaii State Public Library System is to provide Hawaii's residents, in all walks of life, and at each stage of their lives, with access to education, information, programs and services, and to teach and nurture the love of reading and the habit of life-long learning.

HOURS
Monday: Closed
Tuesday: 10:00AM to 5:00PM
Wednesday: 10:00AM to 5:00PM
Thursday: 12:00PM to 7:00PM
Friday: 10:00AM to 5:00PM
Saturday: 10:00AM to 5:00PM
Sunday: Closed

Library Cards
You may apply for a library card at any Hawaii public library. The initial card is FREE for Hawaii residents. Cards are also free for military personnel and their dependents with a copy of orders. The resident card replacement fee is $5.00. Resident library cards must be renewed every five years. There is no charge for the renewal.

STAFF
Branch Manager -- Stephanie Strickland
Reference Librarian --
Reference Librarian --
Children's Librarian --
Young Adult Librarian --

MAIN POLICIES

Library Cards
first one free, replacement $5.00
Loan Period
3 weeks for books and CDs
1 week for DVDs/ videos
Overdue fines
25 cents per day for all ages for books, CDs, DVDs/videos
Rental fees
$1.00 per week for DVDs and videos

SERVICES

CONNECT FROM HOME:

• Search Catalog
  
• CDs & DVDs
  
• electronic databases
  
• Download eBooks/Audio/Music
  
• Serials
  
• library information
  
• Free Wi-Fi in the library during business hours. Login using your valid library card number and your PIN (last 4 digits of your phone no.)
  
• and more!

Internet Computers -- one hour sessions with valid library card
13 internet computers for the public, one w/ ADA accommodations... printing available, donations requested

Loan Renewals:
On person with library material or call 733-8488, then press "0" -- have your library material with you when calling.

Book Drops -- for after business hours -- one by the front door or drive-up book drop in the upper parking lot

Friends of the Kaimuki Library -- support group for the library
-- Members and officers needed
-- Ongoing book sale bookshelf - $1.00 per book

2 Photocopiers
** 20 cents per page

2 Microfilm Reader/Printers
** 15 cents per page

Ongoing Book Sale
** Friends of Kaimuki Library

ENHANCED SERVICES
The Hawaii State Public Library System provides the following enhanced services for library users. Click on the service in which you are interested for more information.

• Books by Mail
  
• Custom Research
  
• Interlibrary Loans
  
• Passports
  
• Photocopying and Mailing Documents
  
• Test Proctoring

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